4Aftersales is a Zerintia Technologies solution for machinery manufacturers and distributors to offer their customers new services, while reducing their maintenance costs and generating new direct or indirect revenues.
Your equipment with complementary services of rapid deployment and impact that allow you to accompany your customer at all times and anticipate their needs, make offers of spare parts and other products, while avoiding the replacement of your machinery by other manufacturers. The growth model of the leaders in industrial manufacturing.
Why use 4Aftersales? Services
Being close to your customers, knowing their needs, and avoiding the entry of competition is a major effort for machinery manufacturers and distributors in terms of employees, costs and time.
4Aftersales allows you to strategically position yourself with a new relationship model with your customers, offering more value in the long term and incorporating new services to keep them connected.
Remote support
Get in touch with customers from any device, with Augmented Reality tools, and save costs and unnecessary travel to resolve their incidents faster.
Step-by-step digital instructions
Offer your customers processes for each of their products with step-by-step digital instructions, giving them autonomy in the execution of their maintenance or quality work and allowing them to reduce time and errors.
Machinery management
Provide your customers with access to their acquired machinery inventory and associated technical documentation.
Orders
Information regarding the status of your orders.
Catalog Offer your customers your complete product catalog with access to interactive exploded views, with the ability to reorder machinery and purchase spare parts online. Create entry barriers to competition.
Information channel
Keep your customers connected by offering them a news channel and sending news about your company.
In addition, if you add monitoring, you will be able to:
– Automate real-time incident detection from preconfigured rules.
– Generate condition-based preventive maintenance orders
– Obtain analytics to help you improve your machinery.
Request a demo of 4Aftersales with our specialized team and learn about the growth model of the leaders in industrial manufacturing.
