remote support tool<\/a><\/strong>, Serveo’s maintenance technicians are able to receive precise assistance from experts thanks to its various functionalities, such as Augmented Reality pointers or drawings, screen freezing, zoom or shared documents. <\/p>\n\n\n\n4Smartworker makes it possible to control the technician’s device remotely and generate image or video evidence of the work carried out. In addition, if extra support is required, the tool allows more attendees to be added to the session, with all participants seeing what the technician is broadcasting. 4Smartworker has enabled Serveo to improve its productivity levels by optimising the management of its work teams, as well as improving the quality of its end product and customer satisfaction.<\/p>\n\n\n\n
Zerintia, solutions for industry 5.0<\/h2>\n\n\n\n
Zerintia Technologies offers SaaS B2B solutions to improve the efficiency of employees and customers, providing advanced tools and services for the digitisation of your operations. Through our solutions we accompany you in the digitisation of your company in a progressive and flexible way, adapted to your needs.<\/p>\n","protected":false},"excerpt":{"rendered":"
Serveo is an international benchmark company in the design, maintenance, operation and comprehensive management of public and private transport, energy, health and industry infrastructures, and in the provision of facility management services. Within its broad portfolio of services, Serveo has included remote support for maintenance teams to offer its clients the highest level of specialisation<\/p>\n","protected":false},"author":1,"featured_media":36015,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33,40],"tags":[],"class_list":["post-36014","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-infrastructure-services","category-zn__caso-de-exito-en"],"yoast_head":"\n
Remote support for maintenance - Zerintia<\/title>\n<meta name=\"description\" content=\"Serveo has included remote support for its maintenance teams to offer its clients the highest level of specialisation\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remote support for maintenance - Zerintia\" \/>\n<meta property=\"og:description\" content=\"Serveo has included remote support for its maintenance teams to offer its clients the highest level of specialisation\" \/>\n<meta property=\"og:url\" content=\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/\" \/>\n<meta property=\"og:site_name\" content=\"Zerintia Technologies\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-25T13:05:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-25T13:22:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/zerintia.com\/wp-content\/uploads\/2024\/04\/Zerintia_Remote_Support_maintenance.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1140\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@zerintiatech\" \/>\n<meta name=\"twitter:site\" content=\"@zerintiatech\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/zerintia.com\/#\/schema\/person\/910671a1793bda3438ec79f2d3b6eab0\"},\"headline\":\"SERVEO: Remote support for maintenance\",\"datePublished\":\"2024-04-25T13:05:31+00:00\",\"dateModified\":\"2024-04-25T13:22:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/\"},\"wordCount\":264,\"publisher\":{\"@id\":\"https:\/\/zerintia.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/zerintia.com\/wp-content\/uploads\/2024\/04\/Zerintia_Remote_Support_maintenance.jpg\",\"articleSection\":[\"Infrastructure & Services\",\"ZN__Successful case\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/\",\"url\":\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/\",\"name\":\"Remote support for maintenance - Zerintia\",\"isPartOf\":{\"@id\":\"https:\/\/zerintia.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/zerintia.com\/wp-content\/uploads\/2024\/04\/Zerintia_Remote_Support_maintenance.jpg\",\"datePublished\":\"2024-04-25T13:05:31+00:00\",\"dateModified\":\"2024-04-25T13:22:07+00:00\",\"description\":\"Serveo has included remote support for its maintenance teams to offer its clients the highest level of specialisation\",\"breadcrumb\":{\"@id\":\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#primaryimage\",\"url\":\"https:\/\/zerintia.com\/wp-content\/uploads\/2024\/04\/Zerintia_Remote_Support_maintenance.jpg\",\"contentUrl\":\"https:\/\/zerintia.com\/wp-content\/uploads\/2024\/04\/Zerintia_Remote_Support_maintenance.jpg\",\"width\":1140,\"height\":600,\"caption\":\"Man, an electrical technician working in a switchboard with fuses. Installation and connection of electrical equipment.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/zerintia.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SERVEO: Remote support for maintenance\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/zerintia.com\/#website\",\"url\":\"https:\/\/zerintia.com\/\",\"name\":\"Zerintia Technologies\",\"description\":\"Digitalizaci\u00f3n. Soluciones Software. Wearables, IoT, Realidad Aumentada y personas, todo en una \u00fanica plataforma tecnol\u00f3gica para tu transformaci\u00f3n digital.\",\"publisher\":{\"@id\":\"https:\/\/zerintia.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/zerintia.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/zerintia.com\/#organization\",\"name\":\"Zerintia Technologies\",\"url\":\"https:\/\/zerintia.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/zerintia.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/zerintia.com\/wp-content\/uploads\/2023\/10\/favicon-zerintia.png\",\"contentUrl\":\"https:\/\/zerintia.com\/wp-content\/uploads\/2023\/10\/favicon-zerintia.png\",\"width\":512,\"height\":512,\"caption\":\"Zerintia Technologies\"},\"image\":{\"@id\":\"https:\/\/zerintia.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/x.com\/zerintiatech\",\"https:\/\/www.linkedin.com\/company\/zerintia-technologies\/\",\"https:\/\/www.youtube.com\/zerintia\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/zerintia.com\/#\/schema\/person\/910671a1793bda3438ec79f2d3b6eab0\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/zerintia.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/aa91566927db1b08a215def823141978?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/aa91566927db1b08a215def823141978?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"https:\/\/zerintia.com\"],\"url\":\"https:\/\/zerintia.com\/en\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Remote support for maintenance - Zerintia","description":"Serveo has included remote support for its maintenance teams to offer its clients the highest level of specialisation","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/","og_locale":"en_US","og_type":"article","og_title":"Remote support for maintenance - Zerintia","og_description":"Serveo has included remote support for its maintenance teams to offer its clients the highest level of specialisation","og_url":"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/","og_site_name":"Zerintia Technologies","article_published_time":"2024-04-25T13:05:31+00:00","article_modified_time":"2024-04-25T13:22:07+00:00","og_image":[{"width":1140,"height":600,"url":"https:\/\/zerintia.com\/wp-content\/uploads\/2024\/04\/Zerintia_Remote_Support_maintenance.jpg","type":"image\/jpeg"}],"author":"admin","twitter_card":"summary_large_image","twitter_creator":"@zerintiatech","twitter_site":"@zerintiatech","twitter_misc":{"Written by":"admin","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#article","isPartOf":{"@id":"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/"},"author":{"name":"admin","@id":"https:\/\/zerintia.com\/#\/schema\/person\/910671a1793bda3438ec79f2d3b6eab0"},"headline":"SERVEO: Remote support for maintenance","datePublished":"2024-04-25T13:05:31+00:00","dateModified":"2024-04-25T13:22:07+00:00","mainEntityOfPage":{"@id":"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/"},"wordCount":264,"publisher":{"@id":"https:\/\/zerintia.com\/#organization"},"image":{"@id":"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#primaryimage"},"thumbnailUrl":"https:\/\/zerintia.com\/wp-content\/uploads\/2024\/04\/Zerintia_Remote_Support_maintenance.jpg","articleSection":["Infrastructure & Services","ZN__Successful case"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/","url":"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/","name":"Remote support for maintenance - Zerintia","isPartOf":{"@id":"https:\/\/zerintia.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#primaryimage"},"image":{"@id":"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#primaryimage"},"thumbnailUrl":"https:\/\/zerintia.com\/wp-content\/uploads\/2024\/04\/Zerintia_Remote_Support_maintenance.jpg","datePublished":"2024-04-25T13:05:31+00:00","dateModified":"2024-04-25T13:22:07+00:00","description":"Serveo has included remote support for its maintenance teams to offer its clients the highest level of specialisation","breadcrumb":{"@id":"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#primaryimage","url":"https:\/\/zerintia.com\/wp-content\/uploads\/2024\/04\/Zerintia_Remote_Support_maintenance.jpg","contentUrl":"https:\/\/zerintia.com\/wp-content\/uploads\/2024\/04\/Zerintia_Remote_Support_maintenance.jpg","width":1140,"height":600,"caption":"Man, an electrical technician working in a switchboard with fuses. Installation and connection of electrical equipment."},{"@type":"BreadcrumbList","@id":"https:\/\/zerintia.com\/en\/serveo-remote-support-for-maintenance\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/zerintia.com\/en\/"},{"@type":"ListItem","position":2,"name":"SERVEO: Remote support for maintenance"}]},{"@type":"WebSite","@id":"https:\/\/zerintia.com\/#website","url":"https:\/\/zerintia.com\/","name":"Zerintia Technologies","description":"Digitalizaci\u00f3n. Soluciones Software. Wearables, IoT, Realidad Aumentada y personas, todo en una \u00fanica plataforma tecnol\u00f3gica para tu transformaci\u00f3n digital.","publisher":{"@id":"https:\/\/zerintia.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/zerintia.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/zerintia.com\/#organization","name":"Zerintia Technologies","url":"https:\/\/zerintia.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/zerintia.com\/#\/schema\/logo\/image\/","url":"https:\/\/zerintia.com\/wp-content\/uploads\/2023\/10\/favicon-zerintia.png","contentUrl":"https:\/\/zerintia.com\/wp-content\/uploads\/2023\/10\/favicon-zerintia.png","width":512,"height":512,"caption":"Zerintia Technologies"},"image":{"@id":"https:\/\/zerintia.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/zerintiatech","https:\/\/www.linkedin.com\/company\/zerintia-technologies\/","https:\/\/www.youtube.com\/zerintia"]},{"@type":"Person","@id":"https:\/\/zerintia.com\/#\/schema\/person\/910671a1793bda3438ec79f2d3b6eab0","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/zerintia.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/aa91566927db1b08a215def823141978?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/aa91566927db1b08a215def823141978?s=96&d=mm&r=g","caption":"admin"},"sameAs":["https:\/\/zerintia.com"],"url":"https:\/\/zerintia.com\/en\/author\/admin\/"}]}},"brizy_media":[],"_links":{"self":[{"href":"https:\/\/zerintia.com\/en\/wp-json\/wp\/v2\/posts\/36014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zerintia.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zerintia.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zerintia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zerintia.com\/en\/wp-json\/wp\/v2\/comments?post=36014"}],"version-history":[{"count":0,"href":"https:\/\/zerintia.com\/en\/wp-json\/wp\/v2\/posts\/36014\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zerintia.com\/en\/wp-json\/wp\/v2\/media\/36015"}],"wp:attachment":[{"href":"https:\/\/zerintia.com\/en\/wp-json\/wp\/v2\/media?parent=36014"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zerintia.com\/en\/wp-json\/wp\/v2\/categories?post=36014"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zerintia.com\/en\/wp-json\/wp\/v2\/tags?post=36014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"Informes](\"https:\/\/zerintia.com\/wp-content\/uploads\/2024\/03\/Informes-automaticos-en-inspecciones-1024x539.jpg\")
<\/figure>\n\n\n\n