What is the connected employee? Technologies, characteristics and advantages

The Digital Factory combines the advanced techniques in pruction and operations with smart technologies that integrate the physical and digital world with people.

When we speake of people, we refer to employees, who must be the central axis of the Digital Factory’s operations, where all the information they need to carry out their work efficiently, safely and with assitance must be at their disposal. Thus, the employee becomes a connected employee.

Technologies for the connected employee

The main smart technologies that combine the physical and digital to get to the connected employee are the remote assitance and the digital instructions.

The combination of both technologies allow that the connected employee receives the support in the work execution through the guided processes that must to realize or through the real time communication with experts, costumers or providers.

4Remote: the solution of remote assitance by Zerintia Technologies

4Remote is a comprehensive solution for the interaction with experts, supervisors, clients or suppliers, sharing video and audio in real time and with multiple tools, such as Augmented Reality, which facilitate support and assistance in the execution of activities remotely, without costs or travel, and generating evidences of all the work carried out.

4Process: solution of digital instructions by Zerintia Technologies

4Process is a comprehensive solution that allows the design of all the processes of the organization in a simple way, so that whoever executes them, receives assistance in their task wherever they are. Step-by-step digital instructions, check-list and real-time monitoring of active processes, achieving a 15% improvement in execution time and 20% in efficiency.

Advantages of connected employee

Having all the information necessary to carry out their work efficiently, safely and assisted, thanks to expert remote support and digital instructions, allows to get the following advantages:

– Shorter response times

– Reduced travel and cost

– Increase in productivity

– Improved quality andfewer errors

– Generation of evidences