Remote Banking Office: the solution to the closure of bank branches
4REMOTE Banking is a solution developed by Zerintia Technologies in collaboration with Vodafone Business that allows an advisor to attend remotely, personally and face-to-face with each client whenever they need it, regardless of their age and technological knowledge.
This solution, designed to facilitate usability and connectivity for the customer, is an alternative to the situation of closing bank branches that allows to ensure personalized attention in a simple way.
4Remote Banking can be implemented in different formats and in different places, such as ATMs, offices, Town Halls, etc...
In addition, this solution has an Augmented Reality layer, through which the personal advisor can make indications and drawings on the screen or shared documents, which helps to resolve any doubts and facilitate procedures.
This solution, designed to facilitate usability and connectivity for the customer, is an alternative to the situation of closing bank branches that allows to ensure personalized attention in a simple way.
4Remote Banking can be implemented in different formats and in different places, such as ATMs, offices, Town Halls, etc...
In addition, this solution has an Augmented Reality layer, through which the personal advisor can make indications and drawings on the screen or shared documents, which helps to resolve any doubts and facilitate procedures.
More information
Without digital gap for the older people
4REMOTE Banking is conceived and designed to serve customers of any age and without technological knowledge and allows the customer to maintain their independence in carrying out procedures such as depositing cash, signing documents, etc... with the certainty of doing it correctly.
Vodafone Business and Zerintia Technologies, together with the company Asseco (in charge of the totem) have already launched the first Remote Banking pilot projects with Caja Rural del Sur in Almonaster la Real (Huelva, Spain), Zuheros (Córdoba, Spain) and Villanueva of Cordoba (Cordoba, Spain).
Vodafone Business and Zerintia Technologies, together with the company Asseco (in charge of the totem) have already launched the first Remote Banking pilot projects with Caja Rural del Sur in Almonaster la Real (Huelva, Spain), Zuheros (Córdoba, Spain) and Villanueva of Cordoba (Cordoba, Spain).

Functions
Drawings and text on snapshots and video
Augmented Reality Pointers
Recording of evidence (video, audio and photo)
Real-time translation (chat and voice)
Screen sharing
Augmented Reality Pointers
Recording of evidence (video, audio and photo)
Real-time translation (chat and voice)
Screen sharing
Multi-user sessions
Multi-session
Sessions with external users by invitation
Selectable Audio/Video sources
Mosaic view of connected video feeds
Multi-session
Sessions with external users by invitation
Selectable Audio/Video sources
Mosaic view of connected video feeds
Cloud and OnPremises deployment
Encrypted communications
Can be integrated with customer systems
LDAP Integration
Session log and evidence
Encrypted communications
Can be integrated with customer systems
LDAP Integration
Session log and evidence
Advantages for the customer
Shorter response times
Without travels to other towns
Face to Face attention
Security in the realization of procedures
Personal attention
Advantages for the advisor
Trazability of the procedures realized
Generation of evidence in photo and video
Remote signature of documents
without digital gap
Quick response to customers